It's an epidemic of stupid.

[ghoulsis]

ghoulsis: Good afternoon, thank you for calling [Name of Stupid Job], this is ghoulsis, may I help you?

Nice Designer: Hi, it's Nice Designer. Is there a stack of checks there for me?

ghoulsis: No, no checks. My check was here when I came in, but it was the only one.

Nice Designer: There was supposed to be a stack of checks for me.

ghoulsis: Well, they aren't here, unless someone hid them somewhere. [checks inside credenza, just to be safe]

Nice Designer: Who else is there?

ghoulsis: Nobody -- it's just me.

Nice Designer: Is Bimbo Designer still there?

ghoulsis: [head about to explode] No, she's gone.

Nice Designer: [long-suffering sigh] Okay, well, I guess I'll call Supervisor Dude.

ghoulsis: [tries to sound cheerful] Okay!

At least she didn't just hang up on me outright.


Why isn't it 6:00 yet??

Comments

[caerwynx.livejournal.com]

*uses power of mind to block stoopid callers and push the time forward*

[ghoulsis.livejournal.com]

Wow, I hope that works.

And the funny thing is, I had a really great contact a little while ago. Easy lead, nice customer, piece of cake. Usually it's the customers who are morons.

[jay1022.livejournal.com]

With my job, I find that when people talk more, they are almost trying to get you to do their job, like looking for so and so, or finding out where something is, etc. That's why I keep it short and simple and at times must seem like a bitch, but I don't care.

I think there should be a license or a permit for people prior to using phones :)

[ghoulsis.livejournal.com]

What I don't understand is this: why do people keep repeating things back to me? Do they not understand what I'm saying? Do they not believe me? Do they think I'll change my answer just because they say it back?

I conclude they aren't listening. Or they think I'm going to say something else, and are therefore confused when I say something that doesn't fit their preconceived notion of how the conversation is going to go. I suspect it's the not-listening thing.

[sunlessnick.livejournal.com]

I think it's the preconception. They have an answer set in mind, and can't process words that don't fit it. Similar to how the answerphone message: "Hi, you've reached Sebastian the cat's house. Sebastian is far too important to speak to you directly, but if you leave a message, one of his humans will get back to you" could ever be mistaken for that of a place of business (specifically a garage with a similar phone number).

[ghoulsis.livejournal.com]

You may be right. I sometimes get wrong numbers on the voice mail, and even though I clearly state who I am in the message, people still insist on leaving messages for this other person who isn't me.

?

[whyoffry.livejournal.com]

I suggest the use of colorful metaphors. They always help. (yeah right)

[ghoulsis.livejournal.com]

I totally would, but it would just be more that I'd have to explain. When something as simple as "so-and-so isn't in the office" then turns into a game of Personnel Go-Fish, I'm really hesitant to try anything snarky.

Two more days of this... grr.